SDCERS&#8217; Call Center and office will be closed on Tuesday, September 1st, until 1:00 p.m. PST for a staff training. We apologize for the inconvenience and thank you for your understanding. Please feel free to send us a message via our<a href="https://www.sdcers.gov/about-us/contact-us"> Contact Page</a> in the meantime, and we will respond within three business days.

If you received a Confirmation of Life Affidavit letter from SDCERS, it is a legitimate communication and not a scam. Please complete and return the affidavit, along with a copy of your current government-issued photo ID. If you have questions or concerns, please call us during regular business hours at (619) 525-3600, or send us a message via our <a href="https://www.sdcers.gov/about-us/contact-us">Contact Us</a> page.

Due to ongoing technical difficulties, the Member Portal is currently not available. Staff is working diligently to find a solution to the problem as soon as possible. We thank you for your patience and understanding in the meantime. If you have an urgent request, please contact the Call Center at (619) 525-3600, open from 9:00 a.m. &#8211; noon, and 1:00 &#8211; 4:00 p.m.

Member Portal Temporarily Unavailable:

If you are attempting to register your Portal account or reset your password, part of the process involves receiving a one-time passcode to your registered email account. Unfortunately, we are experiencing some technical difficulties with this feature at this time. Please periodically check your email if you are waiting for the passcode to be delivered &#8211; it will work for seven days from the date requested. We are working on a solution and apologize for the inconvenience in the meantime.

Member Portal Users:

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SDCERS will be closed today, from 11:30 a.m. &#8211; 2:30 p.m. (PST), for staff&#8217;s holiday party. You can still send inquiries electronically through our <a href="https://www.sdcers.org/about-us/contact-us">Contact Us page</a>. Thank you and happy holidays!

Notice:

Please be advised that SDCERS&#8217; physical offices will be closed to the public starting Wednesday, November 26th, through Friday, November 28th. Our offices will reopen on Monday, December 1st, at 9:00 a.m.

Thanksgiving Week Office Schedule:

Please be advised that SDCERS&#8217; physical offices will be closed to the public starting Monday, December 22nd, through Friday, January 2nd. Our offices will reopen on Monday, January 5th, at 9:00 a.m. However, the Call Center will remain open during regular business hours (9:00 a.m. &#8211; noon and 1:00 &#8211; 4:00 p.m. PST) on all days except December 24th, 25th, 31st, and January 1st.

Holiday Office Schedule:

The SDCERS Member Portal will be unavailable on Monday, September 8th, from approximately 8:00 &#8211; 9:00 p.m. (PST) for routine maintenance. We apologize in advance for any inconvenience this may cause and thank you for your patience.

SDCERS will be closed on Wednesday, November 11th, in observance of Veterans Day.

Veterans Day Holiday:

SDCERS will be closed on Friday, July 3rd, in observance of the July 4th holiday.

Independence Day Holiday:

SDCERS will be closed on Monday, January 19th, in observance of Martin Luther King, Jr. Day.

MLK, Jr. Day Holiday:

SDCERS will be closed starting at 2:00 p.m. on Wednesday, November 26th, through Thursday, November 27th, in observance of Thanksgiving Day. The Call Center will reopen during normal business hours on Friday, November 28th.

Thanksgiving Holiday:

SDCERS will be closed on Monday, February 16th, in observance of Presidents&#8217; Day.

Presidents’ Day Holiday:

SDCERS will be closed on Tuesday, March 31st, in observance of Cesar Chavez Day.

Cesar Chavez Day Holiday:

SDCERS will be closed on Monday, May 25th, in observance of Memorial Day.

Memorial Day Holiday:

SDCERS will be closed on Monday, September 7th, in observance of Labor Day.

Labor Day Holiday:

SDCERS will be closed on Friday, June 19th, in observance of the Juneteenth holiday.

Juneteenth Holiday:

SDCERS will be closed starting at 2:00 p.m. on Thursday, December 24th, through Friday, December 25th, in observance of the Christmas holiday. The Call Center will reopen during normal business hours on Monday, January 1st.

Christmas Holiday:

SDCERS will be closed starting at 2:00 p.m. on December 31st through Friday, January 1st, in observance of New Year&#8217;s Day. The Call Center will reopen during normal business hours on Monday, January 4th.

New Year’s Day Holiday:

SDCERS will be closed starting at 2:00 p.m. on Wednesday, December 24th, through Thursday, December 25th, in observance of the Christmas holiday. The Call Center will reopen during normal business hours on Friday, December 26th.

SDCERS will be closed on Thursday, November 26th, in observance of the Thanksgiving holiday.

SDCERS will be closed on Tuesday, November 11th, for Veterans Day.

SDCERS will be closed on September 1, 2025, due to Labor Day.

SDCERS&#8217; downtown offices will be closed to the public on Friday, July 25th. However, the Call Center will remain open during regular business hours: 9:00 a.m. &#8211; noon and 1:00 &#8211; 4:00 p.m. PST.

The SDCERS Member Portal will be unavailable starting at 5:00 p.m. (PST) on Friday, February 21st, while it undergoes routine maintenance. We anticipate the Portal will become available again on Sunday, February 23rd, on or around 9:00 a.m. (PST). We apologize for any inconvenience this may cause and thank you for your patience.

NOTICE:

On Tuesday, February 18th, SDCERS&#8217; Call Center &amp; Offices Will Be Closed Until 1 p.m. for Staff Training

The IRS experienced a data breach that may have included tax return information of some SDCERS members. <a href="https://www.sdcers.org/news/notice-of-data-event">Click here</a> to learn more.

Notice of Data Event:

Welcome to the San Diego City Employees' Retirement System, where our mission is to deliver accurate and timely benefits to our participants and ensure the Trust Fund's safety, integrity, and growth.

Use the Member Portal to do things like view and update your beneficiaries, estimate your future pension benefit, and (if you're at least six months away from being eligible to retire) begin the retirement application process.

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Our Call Center is open on regular business days from 9:00 a.m. to noon, and 1:00 to 4:00 p.m., at (619) 525-3600. Don't feel like calling? Send us an electronic inquiry via our Contact Us page!

man does construction work high above the bay

Check out our fact sheets to learn more about your SDCERS pension benefits!

Don't know what you don't know? Peruse our Frequently Asked Questions section and expand any that you're interested in to see the answer!

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Meet Sam Diego, the bushy-tailed star of our educational videos! Watch a basic overview of how SDCERS and your pension works, learn about the Deferred Retirement Option Plan (DROP), hear about the effect a divorce may have on your pension benefits, and more.

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San Diego police and firefighters wave in a parade next to the Star of India old boat

Sandra Claussen