Website Accessibility

SDCERS is committed to its webpages accessible to all visitors, including visitors with disabilities. There are various types of disabilities impacting website user interaction, including vision loss, hearing loss, limited manual dexterity and cognitive disabilities. Each disability requires different means by which to effectively access information on the web. Our goal is to provide a good web experience for all visitors.

This website is designed to work with assistive technology and follow guidelines for readability, contrast, and other aspects of accessible display, in compliance with California Government Code sections 7405 and 11135, and the Web Content Accessibility Guidelines (WCAG) 2.1 AA success criteria or a subsequent version, as required by law.

We are continuing to review older content and services provided by third parties to make sure they meet current guidelines. However, SDCERS is not responsible for the content or accessibility of external websites linked to on this website.

Portable Document Format (PDF)

Adobe, the makers of Acrobat Reader for PDF documents, has developed tools to assist blind and visually impaired users. Please visit the Adobe Accessibility area for more information.

Adobe also provides free online conversion tools for Adobe PDF documents. Learn more at http://access.adobe.com/access/.

Changing Text Size

You can quickly increase the text size of our web pages by either 1) holding down the Ctrl key and pressing the Plus (+) key, or 2) clicking the A+ button at the top of the page, to the right of the search bar.

You can quickly decrease the text size by either 1) holding down the Ctrl key and press the Minus (-) key, or 2) clicking the A- button at the top of the page, to the right of the search bar.

Request Alternate Format, Report Website Accessibility Issues

We make all reasonable efforts to ensure people with disabilities have an equal opportunity to enjoy our online services. If you have difficulty accessing any material or service on our website due to a disability, or if you need an alternate format, please contact us and we will work with you to make the requested information available. 

You may contact us via our Contact Us page, by sending an email to sdcers@sdcers.gov, or by telephone at (619) 525-3600.  

If you experience an accessibility issue on our website, please report by any of the means listed above. Please include the following information in your report:

• Description of the accessibility problem
• The URL of the page with the issue
• Your contact information (email and/or phone number), if you want us to reply